One of CCSR's roles is to act as custodian of the state's self-help network, a database of self-help groups where people can find help for specific issues or just connect with other people who have the same medical, mental health, relationship, or other concerns. Finding a support group close to home can be a tremendous resource.
But people often ask us, what good is a database of support groups when a person can just go to a web site from the comfort of their home and find support online? Good question!
To us, the difference between face-to-face self-help and online self-help is like the difference between blowing a kiss and giving a kiss. While both are displays of affection, one is more real, more meaningful. That's how we feel about community support groups, and our research backs this up. Some emotions – anger, jealousy, anxiety, and depression, for example – are thought to be more easily expressed in a personal setting than online with a group of people one doesn't know.
But many organizations also keep databases that list online support groups; they, too, have something to offer. Online self-help groups can be a good option for individuals who find themselves too far from a community support group. Others who may want the help of a support group may not be able to relate well verbally to people – individuals with autism or social phobias, for example. Perhaps a physical handicap makes attending a support group meeting too difficult, or time constraints make attending a meeting impossible. Perhaps a situation is too unique to expect to find a support group locally. In those situations, online groups may be an appropriate option.
Research we've been conducting tells us that online self-help – e-mail, bulletin boards, and the like – can also supplement or reinforce the work of a real-world support group. Members of Alcoholics Anonymous, for example, can attend meetings face-to-face, but they also can participate in an online e-mail and bulletin board for AA members that reinforces and expands on what is offered in meetings, giving members a more enriching experience.
We believe strongly that support groups empower individuals to help themselves, and we see a future for community self-help groups going forward. Our database of more than 2,000 support groups, national organizations and web sites can link people all over the state to support near and far. To find a support group, go to www.kansashealthsolution.org/selfhelpgroup or call us toll-free at 800-445-0116. If your group isn't in our database, please call to let us know you would like to be included.
